Online Return Policy

we accept returns of products purchased online and shipped within the united states excluding Alaska, Hawaii, and Puerto Rico. when returning your purchase within the united states, return shipping to our online store we will charge a handling fee of $10 plus the shipping costs. we do not accept returns for items shipped outside of the continental united states. we are unable to support exchanges through our online store.

only items purchased through nicoleleeonline.com may be returned to our warehouse. items purchased through any of our physical shops or wholesale partners must be returned to the place of purchase. items purchased on nicoleleeonline.com may be returned or exchanged at a Nicole Lee shop based in Los Angeles, CA. orders shipped to Alaska, Hawaii, or Puerto Rico may not be returned to the shop in the united states.

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returns of full-price merchandise must be made within 30 days of purchase.

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returns on sale merchandise are final sale, No returns, refunds, exchanges or cancellations will be accepted.